Shipping policy
Shipping Policy
Thank you for choosing to shop at Faith With Finesse. We are dedicated to providing you with exceptional service and a seamless online shopping experience. This Shipping Policy outlines the details of our shipping process for orders within the United Kingdom, the Republic of Ireland (ROI), and selected countries within the European Union (EU).
Shipping Methods
We have partnered with reliable courier services to ensure prompt and secure delivery of your orders.
Shipping Timeframe
We strive to dispatch all orders within 24 hours of receiving them, excluding weekends and public holidays. Please ensure you provide your email address and mobile number when completing your purchase.
Once your order has been dispatched, you will receive an email and/or text notification with tracking information so you can monitor the progress of your shipment.
Estimated delivery times:
- United Kingdom: 1-3 working days
- Republic of Ireland (ROI): 3-7 working days
- European Union: 5-10 working days
Please note that delivery times are estimates and may vary depending on destination and customs processing.
Shipping Costs
Shipping costs are based on order value, weight, and destination. Final shipping charges will be calculated during checkout once the delivery address has been entered.
a. Free Shipping
Orders with a total value of £50 or more qualify for free shipping within the United Kingdom only.
b. Delivery Costs
For orders below £50 within the United Kingdom, and for all orders to ROI and EU destinations, shipping charges are calculated based on the weight of the products, packaging, and delivery location.
Delivery Addresses
We can deliver your order to physical addresses within the United Kingdom, Republic of Ireland, and selected European Union countries.
Please ensure your shipping address is entered correctly during checkout to avoid delays or failed delivery attempts. We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.
Delivery Attempts and Collection
Our courier partners will attempt delivery to the address provided. If delivery is unsuccessful or the recipient is unavailable, a notification may be left with options for collection or rearranging delivery.
Please note that any additional charges relating to redelivery, storage, or collection may be the responsibility of the customer.
Order Tracking
Once your order has been dispatched, we will provide tracking details via email and/or text message. You can use these details to monitor your shipment through the courier's website or tracking portal.
Shipment Delays
While we aim to deliver promptly, delays can occasionally occur due to circumstances beyond our control, including:
- Severe weather conditions
- Public holidays
- Customs clearance delays
- Courier service disruptions
If delays occur, we will do our best to keep you informed.
Customs, Duties and Taxes
Orders shipped to the Republic of Ireland and European Union destinations may be subject to customs duties, VAT, import taxes, or handling fees depending on the destination country and order value.
These charges are the responsibility of the customer unless otherwise stated at checkout.
International Shipping
We currently ship to the United Kingdom, Republic of Ireland, and selected European Union countries. If your country is unavailable at checkout, please contact us before placing your order.
Contact Us
If you have any questions or need assistance regarding your shipment, please contact our customer support team:
Phone: +447942 095 344
Email: info@faithwithfinesse.com
We are always happy to help.
Happy shopping!
Faith With Finesse